Health Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

IAG Highlights Climate Change's Impact on Home Insurance Costs
IAG Highlights Climate Change's Impact on Home Insurance Costs
19 Feb 2026: Paige Estritori
Insurance Australia Group (IAG), a leading insurer in Australia, has recently raised concerns about the escalating costs of home insurance premiums, attributing this trend to the increasing frequency and severity of climate-related weather events. The company emphasizes that without immediate and concerted efforts to address climate change, homeowners should anticipate continued rises in insurance costs. - read more
Insurance News to Host Third Annual Conference in Sydney
Insurance News to Host Third Annual Conference in Sydney
19 Feb 2026: Paige Estritori
Insurance News has announced its third annual conference, scheduled to take place in Sydney on March 19, 2026. This full-day event aims to provide attendees with comprehensive insights into current market trends, industry pressures, and emerging opportunities within the insurance sector. - read more
Extreme Weather Events Lead to $3.5 Billion in Insured Losses in 2025
Extreme Weather Events Lead to $3.5 Billion in Insured Losses in 2025
19 Feb 2026: Paige Estritori
The Insurance Council of Australia (ICA) has reported that extreme weather events in 2025 resulted in nearly $3.5 billion in insured losses from 264,000 claims. This significant financial impact underscores the growing challenges posed by climate-related disasters to the insurance industry and policyholders. - read more
IAG's Commitment to Improved Flood Response Following Parliamentary Inquiry
IAG's Commitment to Improved Flood Response Following Parliamentary Inquiry
19 Feb 2026: Paige Estritori
Insurance Australia Group (IAG), the parent company of well-known brands such as NRMA Insurance, CGU, and WFI, has expressed its support for the recent parliamentary inquiry report examining insurers' responses to the 2022 major floods. The report, released by the House of Representatives Standing Committee on Economics, outlines 86 recommendations aimed at enhancing communication, support, and overall outcomes for customers affected by severe weather events. - read more
Australian Insurers Leverage AI for Enhanced Efficiency and Service
Australian Insurers Leverage AI for Enhanced Efficiency and Service
19 Feb 2026: Paige Estritori
In the dynamic landscape of the Australian insurance industry, companies are increasingly turning to artificial intelligence (AI) to bolster efficiency and elevate customer service. This strategic shift aims to address the multifaceted challenges posed by economic fluctuations, climate change, and evolving consumer expectations. - read more


Health Insurance Articles

The Role of Health Insurance in Supporting Preventive Care
The Role of Health Insurance in Supporting Preventive Care
Preventive healthcare refers to measures taken to prevent diseases, rather than treating them after they occur. This includes actions like regular health screenings, vaccinations, and adopting healthy lifestyle practices. - read more
Is Private Health Insurance Worth It? Exploring the Benefits
Is Private Health Insurance Worth It? Exploring the Benefits
In Australia, health insurance plays a significant role in ensuring individuals can access quality medical care without incurring prohibitive costs. - read more
Top 10 Tips to Find Affordable Health Insurance in Australia
Top 10 Tips to Find Affordable Health Insurance in Australia
Finding affordable health insurance can be a daunting task, particularly in a landscape as diverse as Australia’s. With a myriad of options available, it's crucial to understand the financial support mechanisms in place that can ease the burden of healthcare costs. One such mechanism is the health fund rebate, a key feature of the Australian health insurance system designed to make healthcare more accessible. - read more
5 Common Mistakes to Avoid When Selecting Family Health Insurance
5 Common Mistakes to Avoid When Selecting Family Health Insurance
Choosing the right family health insurance can feel like navigating a maze. With so many options and factors to consider, it's no wonder many Australians find the process overwhelming. The stakes are high, as the wrong choice could not only impact your family's access to healthcare but also strain your finances. - read more
Affordable Health Insurance: How to Find the Best Plan for You
Affordable Health Insurance: How to Find the Best Plan for You
Affordable health insurance refers to insurance plans that offer necessary health coverage at a price within one's financial means. These plans aim to balance cost with the quality of care, providing essential services without excessive financial burden. The goal is to make healthcare accessible to a wider population, ensuring that everyone can maintain their health without going into debt. - read more


Your free Heatlth insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Liability Insurance:
Insurance that provides protection from claims arising from injuries or damage to other people or property