Health Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Navigating Rising Premiums and Cybersecurity Threats in Australia's Insurance Sector
Navigating Rising Premiums and Cybersecurity Threats in Australia's Insurance Sector
10 Mar 2026: Paige Estritori
The Australian insurance industry is currently grappling with two significant challenges: escalating premiums and increasing cybersecurity threats. These issues are reshaping the landscape for insurers and policyholders alike. - read more
Analyzing the Robust Financial Performance of Australia's Insurance Industry in 2024
Analyzing the Robust Financial Performance of Australia's Insurance Industry in 2024
10 Mar 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has released its quarterly industry aggregate insurance statistical publications for the December 2024 quarter, revealing a strong financial performance across the general, life, and private health insurance sectors. - read more
Examining the Controversy Surrounding Rising Premiums and Profits in Australia's Insurance Sector
Examining the Controversy Surrounding Rising Premiums and Profits in Australia's Insurance Sector
10 Mar 2026: Paige Estritori
Recent developments in Australia's insurance industry have sparked significant debate, as insurers report substantial profits alongside notable premium increases, leading to concerns about pricing transparency and consumer impact. - read more
Introducing Quipex's Digital Logbook: A Game-Changer for Building Maintenance and Insurance
Introducing Quipex's Digital Logbook: A Game-Changer for Building Maintenance and Insurance
10 Mar 2026: Paige Estritori
In an innovative move to address rising insurance premiums in the property sector, construction compliance platform Quipex has unveiled a digital logbook designed to centralise building maintenance records. This tool aims to fill the existing data void that often leads insurers to estimate risks, potentially resulting in higher premiums. - read more
Cyclone Reinsurance Pool Expands to Cover 3.1 Million Australian Buildings
Cyclone Reinsurance Pool Expands to Cover 3.1 Million Australian Buildings
10 Mar 2026: Paige Estritori
The Australian Reinsurance Pool Corporation (ARPC) has reported a substantial expansion of the cyclone reinsurance pool, now encompassing 3.1 million buildings with a total exposure nearing $2.17 trillion. This development marks a significant stride in enhancing insurance affordability and accessibility in cyclone-prone regions. - read more


Health Insurance Articles

The Digital Age of Health Insurance: Comparing Policies Online
The Digital Age of Health Insurance: Comparing Policies Online
The dawn of the digital age has significantly transformed the way we approach nearly every aspect of our lives, and the domain of health insurance is no exception. With the arrival of innovative digital tools, the health insurance landscape has undergone a striking evolution, allowing for unprecedented accessibility and convenience in managing healthcare coverage. - read more
The Ultimate Guide to Comparing Health Insurance Plans in Australia
The Ultimate Guide to Comparing Health Insurance Plans in Australia
Australia is renowned for its iconic landmarks, diverse ecosystems, and robust healthcare system. While the public healthcare system, Medicare, provides essential health services, it might not cover everything. The allure of private health coverage lies in its promise of broader options, reduced wait times, and coverage for services not included in Medicare, like dental and optical care. - read more
Understanding Health Insurance: A Starter's Guide for Young Australians
Understanding Health Insurance: A Starter's Guide for Young Australians
Embarking on the journey of understanding health insurance is a pivotal stride for young Australians. It's a proactive step that embodies responsibility for one's well-being and financial foresight. Health insurance can often seem like a complex affair reserved for a future self, but grappling with its intricacies early can be both economically savvy and health-conscious. - read more
Demystifying Individual Coverage: Your Guide to Personal Health Insurance in Australia
Demystifying Individual Coverage: Your Guide to Personal Health Insurance in Australia
In the realm of securing one’s health and wellbeing, navigating the Australian health insurance landscape can be as critical as the care received. It stands as a complex tapestry, woven with policies, premiums, and government incentives, affecting individuals and families nationwide. - read more
How to Choose the Best Family Health Cover for Your Needs
How to Choose the Best Family Health Cover for Your Needs
With healthcare being a critical aspect of every family's well-being in Australia, securing the right family health insurance is not just a necessity but a responsibility. Recognizing the importance of this safety net is the first step towards safeguarding the future health needs of your loved ones. Balancing comprehensive coverage against affordable premiums can seem overwhelming with a multitude of plans available. - read more


Your free Heatlth insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Policyholder:
The individual or entity who owns the insurance policy.