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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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A new industry estimate has put the insured cost of Victoria’s January bushfires at $860 million, sharpening the focus on how quickly natural disaster losses can affect businesses that rely on vehicles, tools, workshops, stock and regional worksites. For tradies, the important detail is not just the size of the loss, but where it landed: commercial property reportedly accounted for the largest share, ahead of personal property and motor losses. - read more
A fresh push from the Council of Australian Life Insurers has put a familiar consumer problem back in the spotlight: many Australians have life insurance in place, but far fewer clearly understand what it does and does not cover. - read more
The new plans for Rushy Lagoon, Tasmania’s largest farm, are more than a local land-use debate. They are a useful reminder for Australian farm operators that insurance risk can change quickly when a property moves from a traditional production model into a mixed enterprise involving forestry, livestock, cropping and visitor activity. - read more
Allianz Australia has refreshed its Farm Pack insurance, launching the updated product on 20 July 2026 through its Allianz Alive digital broker platform. For rural businesses, hobby farmers and agricultural operators, the move is a useful reminder that policy wording and definitions can be just as important as headline premium prices. - read more
Fresh reporting on Australian SME insurance trends has put underinsurance back in the spotlight, with recent Vero SME Insurance Index findings indicating that close to one in ten small and medium-sized businesses believe their current cover is inadequate. For retailers, cafés, convenience stores, boutiques and other shopfront operators, that figure should prompt a practical question: would your policy still match the real cost of replacing stock, repairing premises and keeping the business alive after a disruption? - read more
Embarking on the journey of understanding health insurance is a pivotal stride for young Australians. It's a proactive step that embodies responsibility for one's well-being and financial foresight. Health insurance can often seem like a complex affair reserved for a future self, but grappling with its intricacies early can be both economically savvy and health-conscious. - read more
In Australia, health insurance plays a significant role in ensuring individuals can access quality medical care without incurring prohibitive costs. - read more
Finding affordable health insurance can be a daunting task, particularly in a landscape as diverse as Australia’s. With a myriad of options available, it's crucial to understand the financial support mechanisms in place that can ease the burden of healthcare costs. One such mechanism is the health fund rebate, a key feature of the Australian health insurance system designed to make healthcare more accessible. - read more
Affordable health insurance refers to insurance plans that offer necessary health coverage at a price within one's financial means. These plans aim to balance cost with the quality of care, providing essential services without excessive financial burden. The goal is to make healthcare accessible to a wider population, ensuring that everyone can maintain their health without going into debt. - read more
With healthcare being a critical aspect of every family's well-being in Australia, securing the right family health insurance is not just a necessity but a responsibility. Recognizing the importance of this safety net is the first step towards safeguarding the future health needs of your loved ones. Balancing comprehensive coverage against affordable premiums can seem overwhelming with a multitude of plans available. - read more
Knowledgebase
Insurance Policy Excess: The amount you will have to contribute when you make a claim.
