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What NSW insurance levy reform could mean for small businesses

Lower premium taxes may help affordability, but cover decisions still need careful review

What NSW insurance levy reform could mean for small businesses?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Renewed industry focus on reforming the New South Wales emergency services levy is a welcome development for many small and medium-sized businesses that have watched insurance costs absorb a growing share of operating budgets.
The levy, which is charged through many insurance premiums, has long been criticised because it can make cover more expensive precisely for the businesses that choose to insure properly.

For SMEs, the practical issue is straightforward: when government charges are added to premiums, the final bill can look disconnected from the actual risk profile of the business. A café, workshop, office, warehouse or trade contractor may see a renewal increase and assume the insurer has lifted pricing sharply, when part of the pressure may be tax and levy related. That can make it harder to judge whether a policy is still competitive or whether the business should compare policy options.

If reform eventually shifts emergency services funding away from insurance premiums and towards a broader property-based model, it could improve affordability and reduce one barrier to taking out adequate cover. That matters because expensive premiums can encourage some operators to reduce limits, remove optional sections or let cover lapse. In the worst cases, cost pressure can feed underinsurance, leaving a business exposed when a fire, storm, theft, liability claim or major interruption occurs.

However, business owners should be cautious about treating levy reform as an automatic premium cut. Insurer pricing is still influenced by claims trends, reinsurance costs, building values, location risk, occupation type, liability exposure and the quality of a business’s risk controls. Any tax saving may also appear differently depending on the policy class, renewal date, insurer system changes and how transitional arrangements are designed.

There are several practical steps SMEs can take while the reform discussion continues:

  • Separate the base premium, statutory charges, GST and broker or underwriting fees when reviewing a renewal.
  • Ask whether any levy changes have been reflected in the quoted premium and how they have been calculated.
  • Review sums insured using current replacement costs rather than last year’s figures.
  • Check whether reducing limits would create contract, landlord or licensing issues.
  • Consider the effect on tenants, as insurance-related outgoings may be passed through under some leases.

The broader lesson is that affordability and adequacy need to be considered together. Lower levies may improve the insurance environment for NSW businesses, but they do not replace disciplined cover reviews. SMEs should use renewal time to examine limits, exclusions, business interruption periods and liability requirements so that any savings support stronger protection rather than weaker resilience.

Published:Wednesday, 2nd Sep 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Knowledgebase
Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.