Health Insurance Online :: News
SHARE

Share this news item!

Seafood Business Wins Insurance Dispute Over Storm-Induced Power Outage

Understanding the Implications of AFCA's Decision for Business Interruption Claims

Seafood Business Wins Insurance Dispute Over Storm-Induced Power Outage?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

A recent ruling by the Australian Financial Complaints Authority (AFCA) has significant implications for businesses seeking insurance compensation for losses due to power outages caused by natural disasters.
In this case, a seafood distribution company experienced substantial stock losses when a storm-induced power outage left its refrigeration systems inoperable for a week.
The insurer initially denied the claim, citing a flood exclusion clause.

The power outage occurred on March 1, 2022, when the energy supplier preemptively shut off electricity due to safety concerns amid severe storms and flooding. Power was restored on March 8, after emergency services deemed it safe. The insurer argued that the flood was the primary cause of the power outage and, consequently, the stock loss, thereby invoking the flood exclusion clause.

However, AFCA determined that the proximate cause of the stock loss was the energy supplier's decision to cut power, not the flood itself. The ruling emphasized that the flood did not directly cause the stock loss; rather, it was the power outage initiated by the supplier's safety measures. As a result, AFCA ordered the insurer to compensate the seafood business for $119,824 in stock losses and $17,884 for business interruption, along with claim preparation costs and applicable interest.

This decision underscores the importance of understanding the specific terms and conditions of business insurance policies, particularly regarding exclusions and the definitions of proximate causes. For restaurant and café owners, this ruling highlights the necessity of ensuring comprehensive coverage that addresses potential business interruptions resulting from power outages, especially those stemming from natural disasters.

To safeguard against similar scenarios, business owners should:

  • Review their insurance policies to understand coverage limitations and exclusions related to power outages and natural disasters.
  • Consider adding specific endorsements or riders that cover stock deterioration due to power failures.
  • Maintain open communication with insurance providers to clarify coverage details and ensure policies align with their business needs.

By proactively addressing these aspects, restaurant and café owners can better protect their businesses from unforeseen events and ensure financial stability in the face of challenges.

Published:Thursday, 15th Jan 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Allianz Australia Penalised for Misleading Travel Insurance Information
Allianz Australia Penalised for Misleading Travel Insurance Information
15 Jan 2026: Paige Estritori
In a significant ruling, the Supreme Court of New South Wales has imposed fines totaling $16.8 million on Allianz Australia Insurance and its subsidiary, AWP Australia, for disseminating misleading information about their travel insurance products between 2016 and 2018. This decision underscores the critical importance of transparency and accuracy in the insurance sector. - read more
Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
15 Jan 2026: Paige Estritori
In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel. This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad. - read more
Seafood Business Wins Insurance Dispute Over Storm-Induced Power Outage
Seafood Business Wins Insurance Dispute Over Storm-Induced Power Outage
15 Jan 2026: Paige Estritori
A recent ruling by the Australian Financial Complaints Authority (AFCA) has significant implications for businesses seeking insurance compensation for losses due to power outages caused by natural disasters. In this case, a seafood distribution company experienced substantial stock losses when a storm-induced power outage left its refrigeration systems inoperable for a week. The insurer initially denied the claim, citing a flood exclusion clause. - read more
Insurance Council Advocates for Liability Law Overhaul to Curb Rising Premiums
Insurance Council Advocates for Liability Law Overhaul to Curb Rising Premiums
15 Jan 2026: Paige Estritori
The Insurance Council of Australia (ICA) has called for urgent reforms to civil liability laws to address the escalating costs of liability insurance premiums affecting businesses nationwide. In a recently released white paper, the ICA highlights the need to review state-based civil liability laws that have remained unchanged for nearly 25 years. The report identifies key areas requiring attention, including psychological injuries, worker-to-worker claims, and leisure and recreational risks. - read more
Australian Insurers See Profit Surge in Q3 2025
Australian Insurers See Profit Surge in Q3 2025
14 Jan 2026: Paige Estritori
In the third quarter of 2025, Australian general insurers reported a significant after-tax profit of nearly AUD 2.3 billion, marking an increase from approximately AUD 2.1 billion in the same period of 2024. This uptick reflects a combination of rising premium revenues and a reduction in claims, contributing to the industry's robust financial performance. - read more


Health Insurance Articles

Top 10 Tips to Find Affordable Health Insurance in Australia
Top 10 Tips to Find Affordable Health Insurance in Australia
Finding affordable health insurance can be a daunting task, particularly in a landscape as diverse as Australia’s. With a myriad of options available, it's crucial to understand the financial support mechanisms in place that can ease the burden of healthcare costs. One such mechanism is the health fund rebate, a key feature of the Australian health insurance system designed to make healthcare more accessible. - read more
Don't Fall for These Health Insurance Misconceptions
Don't Fall for These Health Insurance Misconceptions
Private health insurance is an essential consideration for many Australians. It provides peace of mind, knowing that you and your family have access to the best possible healthcare when needed. - read more
The Digital Age of Health Insurance: Comparing Policies Online
The Digital Age of Health Insurance: Comparing Policies Online
The dawn of the digital age has significantly transformed the way we approach nearly every aspect of our lives, and the domain of health insurance is no exception. With the arrival of innovative digital tools, the health insurance landscape has undergone a striking evolution, allowing for unprecedented accessibility and convenience in managing healthcare coverage. - read more
Smart Strategies to Lower Your Health Insurance Premiums
Smart Strategies to Lower Your Health Insurance Premiums
In today's rapidly changing health insurance landscape in Australia, keeping track of costs and coverage can be daunting. Many Australians find themselves grappling with high premiums that seem to increase year after year. - read more
Is Private Health Insurance Worth It? Exploring the Benefits
Is Private Health Insurance Worth It? Exploring the Benefits
In Australia, health insurance plays a significant role in ensuring individuals can access quality medical care without incurring prohibitive costs. - read more


Your free Heatlth insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Occupational Hazard:
A risk associated with the nature of a particular occupation, which may affect insurance premiums.